Text Banking FAQ
1. What is FNB Text Banking?
Text banking gives you access to your accounts via text (SMS) messages on your phone. It’s a fast, easy way to look up account balances or recent account history by sending a text command to a shortcode.
2. What is the FNB shortcode?
All text messages should be sent to 96865.
3. Can I use both Text Banking and Mobile Banking on my phone?
Yes, you can use both options from the same phone. To do so, you will need to activate Text Banking through Online Banking and you will need to activate Mobile Banking on your phone prior to use.
4. Is Text Banking supported on my phone?
Text Banking will work on any text message (SMS) capable phone from one of our supported carriers.
5. Will I receive unsolicited text messages?
No. You will only receive messages when you specifically request them with one of the Text Banking commands or if you subscribe to "Notify Me" alerts through your Online Banking.
6. What are the Text Banking Commands?
||B or Bal
||Summary of available balances for all accounts.
||H or Hist
||Summary of recent transactions per account.
||C or CMD
||List of available Text Banking commands.
||HE or HELP
||Help content for Text Banking
||L or Login
||Receive a URL for the First National Bank in Staunton mobile browser website.
||S or Stop
||Deactivate all First National Bank in Staunton text services.
* The LOGIN command is only for users who use the mBanking mobile web browser and want to recover the URL address and/or their Access ID. This can become necessary when the cookies and/or cache are accidentally cleared from the mobile browser.
NOTE: You can check for additional available commands by activating your phone and sending C to 96865.